Customer Care

We seamlessly blend excellent communications systems with critical information to provide the best service possible.

  • Database, utilization and client file management

  • Fail-safe backup systems

  • Multilingual and hearing-impaired services

  • Complete real-time and historic performance reports

  • Comprehensive scheduling, route optimization and dispatch

  • 24-hour availability, 365 days a year

  • Automated screening and processing

  • Intelligent call routing

  • Internet-enabled communications

  • Toll-free access

  • Subscription, reservation and on-demand requests